Frequently Asked Questions

Q: What about the warranty and containment guarantee?

A: When you buy a Pet Stop system, you are purchasing the best containment system on the market. This belief in our products makes it possible for us to offer a Lifetime Warranty on our outdoor transmitters and receivers.  In addition to our life time warranty you will receive a money-back containment guarantee in writing.

Q: Is Metro Atlanta Pet Stop associated with Invisible Fence®, Petsafe®, PetSafe® Pro, Radio Fence®, Dogwatch®, DogGuard® or ANY other pet fence brand than Pet Stop®?

 A: No, we are an authorized Pet Stop® provider. However, as an independent contractor Metro Atlanta Pet Stop may service  Invisible Fence®, Petsafe®, PetSafe® Pro, Radio Fence®, Dogwatch®, DogGuard® - including product upgrades, trade-ins, exchanges and replacements. We carry replacement parts, collars, transmitters, batteries etc. for other pet containment brands.

Q: Will the correction harm my pet?

A: The correction used is harmless, safe, and humane -- the correction is just enough to effectively startle the dog. It's like putting a 9-volt battery on your tongue. The amount of energy used in correction is less than that produced by a carpet's static shock. The shock is NOT meant to harm or hurt your dog, the correction is there as a reminder to keep away from that area.

Q: Are there any age or size limits my pet must be in order to be trained to an invisible underground hidden dog Fence?

A: No. There are no minimum or maximum size limitations. We have done "tea cup" breeds that can sit in your hand as well as Greant Danes, Rotties and Irish Wolf hounds.  If a puppy is old enough to be curious enough to wander out of the yard it is old enough to understand and respect boundries.  Also keep in mind that an old dog can learn new tricks!

Q: Will it take a long time to train my dog to the underground fence?

A: With our gentle steps training method, most dogs are completely trained in about 6 days. Our gentle  steps training techniques greatly reduce the time it takes to train your pet and is more humane than our competitors' training methods.

Q: How will I know when the batteries need replacing?

A: Your battery life varies depending on how often your dog tests the boundary and that your correction level is set it. In most cases, the battery will last from 5 to 10 months. When low, an indicator light on your receiver will flash to alert you that it's time to change batteries.